Software Development Process
Our methodology is based on Agile principles. We provide frequent iterative deliveries, enabling our customers to stay engaged and continuously measure progress and project quality. Our component based architectures make our products reusable and extendable. We recognize knowledge management as a critical success factor and provide comprehensive documentation covering all aspects of the software developed.
Help Desk and Technical Support
Our Help desk and Technical Support Services ensure that your enterprise users, be it your employees or your clients, are provided with timely support to resolve issues in their IT infrastructure. Our in-house call center will provide you a maximum support to achieve a almost zero system downtime and reliable after-sales service.
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Application Management
- - Application monitoring and reporting
- - Performance analysis and tuning
- - Change management and upgrades
- - Incident management
- - Routine operations and preventive maintenance
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Network Management
- - Network monitoring
- - Onsite and remote support
- - Network equipment management
- - Server Management
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Server Administration
- - Log analysis and
- - Troubleshooting
- - Backup management
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Database Management
- - Database administration and monitoring
- - Data migration
- - Backup and restore
- - Performance tuning and reporting
Services
Our dedicated team works in close collaboration with the client's own software development staff to develop, maintain and quality assure software as a single team. We study the processes and methodology already used by the customer and together we design an appropriate methodology and collaboration model based on agile principles.
